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Terms and conditions

The purpose of the Site is to provide information about our Rural Tourism, about our products and services, to answer questions from customers, and potential customers, and to provide reservations and promotions online.

The Site is made available to the user free of charge for their personal use, subject to these Terms and Conditions. Use of the Site implies acceptance of these Terms and Conditions. The use of the Site implies that the user must be of legal age (minimum age of 18) and be able to enter into binding contracts. The user will be financially responsible for any and all use of the Site made by himself. The user may only use the Site to make legitimate reservations or purchases of products and services. The use of the Site is not permitted to: make any false, fraudulent or speculative reservations, or any reservation based on an expected demand; disclose or transmit any type of material of an unlawful, threatening, libelous, accusatory, defamatory, obscene, indecent, infamous, pornographic nature, or any material or information that may constitute or encourage conduct that is considered to be a criminal offense, which jeopardizes liability civil law, or that violate any law; or for any other purpose that is unlawful or prohibited by these Terms and Conditions. We reserve the right, at any time and without prior notice, to prevent or limit user access to all or part of the Site.

Reservation policy

Check-In Time 15:00 | - 22:00 PM
Check-out time: until 12:00 PM

1. On the day of your check-out, you must leave the room by noon at the latest. Casal dos Capelinhos reserves the right to charge an extra night if it does not respect the check-out time.

2. Full payment at the time of booking. Refund available according to our Refund Policy. A credit card is required to complete your reservation.

3. Any extras (bar, telephone, etc.) not specified as being included in the rate must be paid on the spot.

4. Your account will be debited in EUR, and the rates shown include VAT.

5. There is a minimum stay of one night.

6. Extra bed or cot are available upon request, 1 per room, in some rooms and limited to availability. Please check before making any reservations.

Promotional vouchers

The following conditions apply to promotional vouchers:

1. The use of promotional vouchers is subject to availability confirmation;

2. Casal dos Capelinhos reserves the right to cancel or reject a promotional voucher when they are used in a fraudulent manner (namely, by those who are not the holder / beneficiary); The transmission of promotional vouchers to third parties must be communicated to Casal dos Capelinhos through the email reservas@casaldoscapelinhos.pt, and subject to their validation;

3. If there is a change, at the initiative of the Client, of the characteristics and / or ownership of a reservation made under a promotional voucher, the latter may lose the benefit / perk granted by the reservation.

4. Promotional vouchers are only valid for reservations made through the Site;

5. In case of cancellation or non-use of a reservation made under a promotional voucher, the value of the reservation will not be refunded, nor will it be guaranteed to be re-applied to another reservation;

6. The use of fraudulent mechanisms to obtain promotional Vouchers holds the Client responsible in general terms and gives Casal dos Capelinhos the right to choose between (a) applying the tariff without discount and (b) terminating the Contract, without prejudice the right of Casal dos Capelinhos to be compensated for all damages suffered;

7. Casal dos Capelinhos reserves the right to cancel and / or change promotional vouchers at any time.

Cancellation policy

1. All reservations must be prepaid in advance.

2. We offer a full refund for cancellations made up to 15 days before arrival.

3. Any cancellation or changes thereafter are non-refundable.

4. If you wish to cancel or change a reservation, please contact us at reservas@casaldoscapelinhos.pt.

5. In the case of a non-refundable cancellation, we offer a voucher, valid for 1 year, to be used by the customer or another person designated by him.

Confidentiality policy

If the user registers or provides his personal data through the Site, he must ensure that the data provided at the time of registration or at any other time are correct and complete. The user undertakes to immediately notify any necessary changes to the information provided at the time of registration. Casal dos Capelinhos guarantees total confidentiality for personal data provided through a secure server and under the terms of the law in force.

Rights as a seller

Casal dos Capelinhos reserves the right, at its discretion, to make any changes to any part of the Site. As a result of its update policy, Casal dos Capelinhos may wish to change these Terms and Conditions (including those related to the use of the content). In case of changes to the Terms and Conditions Casal dos Capelinhos will notify the user indicating at the beginning of these Terms and Conditions the date of their last update.

Buyer rights

If the Casal dos Capelinhos Online Booking system available on the respective Site is used, the terms and conditions relating to availability, prices and cancellations apply to each room price indicated and the user must carefully read the details provided related to the rate charged , before completing the reservation process. Any special needs will have to be communicated at the time of booking, however, their attendance is not guaranteed.